A 12.5% prepaid import duty applies at payment for US orders.

Important Notice for EU Customers- Starting July 1, 2026, a flat €3 customs duty will apply to all orders under €150. 

  • Official EU website: Council
  • Links to specific examples: La Poste (French)
  • New orders are temporarily unavailable - Southern Europe 

    CONTACT

    Thank you for visiting us.
    If you have any questions or requests, please feel free to contact us here.

    My name and office address are stated below:

    Kentaro Yamada
    1-20-33-305 Saido
    Konan ward, Yokohama city, Kanagawa prefecture
    2330008 Japan

    Email: shop@chano-yu.com
    Tel: +81 8053744191

    We're happy to answer questions or help you with returns.
    Please fill out the form below if you need assistance.